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Are your products high quality?

Absolutely, Every product is carefully selected to meet our high standards for performance, durability and customer satisfaction. We make sure each item you receive is ready to give you the best experience possible.

How long will delivery take?

FIT PRO orders usually arrive within 7–10 days, and in many cases, they reach earlier! Sometimes, slight delays can happen due to logistics or supplier factors — but your patience truly pays off.

We make it worth the wait with:

  • Free fitness resources to help you kickstart your journey
  • Special gift on orders worth AED 200 and above
  • Carefully selected, high-quality products built to last

Every FIT PRO order is prepared with care and value in mind — because we believe your fitness goals deserve nothing less than the best. 💪

How do I know my order is secure?

Your order is protected by secure payment encryption and handled through verified fulfillment partners.

What makes your store different?

We believe in offering more than just products. Every order comes with a FREE workout and nutrition guide to help you get the best results from your purchase sent directly on your email once an order is placed. Plus, for orders worth AED 200 or more, you will receive a FREE Gift as a thank-you for being a part of our fitness community.

Can I track my order?

Yes, you can track your order using your order number and email address on our order tracking page. This keeps you updated and ensures peace of mind until your products arrive.

Do you offer refunds or exchange if product is not satisfactory?

Refunds are only applicable in the following cases:
- The product arrives damaged or defective.
- The wrong product has been shipped.
No refund will be applicable in the following cases:
- Change of mind after purchase.
- Incorrect expectation about the product.
- Disliking the product after delivery.
- Shipping Delays
We do not offer exchanges under any circumstances.
For more information, refer to our refund policy page.

Couldn’t find your answer?

We are here to help. If you couldn’t find the information you are looking for, please reach out to us directly. Our team is happy to assist you.