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Returns & Exchanges

We want you to shop with complete confidence. If for any reason you’re not satisfied with your purchase, most new and unused items can be returned within 30 days of delivery for a full refund.

If the return is due to an error on our part - such as receiving an incorrect or defective item - we’ll take care of the return shipping costs.

Once your return is received and inspected, refunds are typically processed within 3–5 business days. Depending on your payment provider, it may take an additional few days for the amount to reflect in your account.

To initiate a return, simply log in to your account, view your order under My Orders, and submit a return request. You’ll receive confirmation and updates via email throughout the process.

Shipping & Delivery

FIT PRO delivers reliable fitness gear across the UAE with speed and care. Shipping timelines and delivery estimates are calculated at checkout based on your location and selected shipping method.

Orders are processed promptly once confirmed, and you’ll receive tracking details as soon as your package is on the way.

Please note that certain products may have shipping restrictions, and delivery availability may vary depending on product type and destination.

Shipping charges, if applicable, are calculated based on order size and weight and are clearly displayed before you complete your purchase.

If you have any questions about shipping, delivery timelines, or returns, our support team is always here to help.